What sets you above competition with regards to hosting other people's anonymous businesses? Simple – our exceptional support, reliability and affordability.We offer such a wide range of features, we can fit most any reseller’s needs.We’re rated the #1 reseller program on the web for an obvious reason - we understand the business and the need to increase revenue.
Our company is anonymous in every aspect – from transparent 24-hour toll-free customer service, to an "Unbranded Support Site",which is a private technical support portal that resellers can offer their customers – it’s all designed so the reseller can concentrate on making money while C I Host handles all the behind-the-scenes work.We give resellers a peace of mind.Customers get superior Web-hosting services while the reseller doesn’t have the burden of costs involved to maintain a network and provide 24/7-technical support.
Our resellers also trust our network –our security is tier 1, including software and hardware combination for firewalls.
Give us an example of a success story, from one of your resellers. We’ve witnessed several resellers grow tremendously over the years – many have started out by selling small, shared accounts and now are selling bigger accounts with dedicated servers.Some know how to manage servers now and are reselling off their dedicated server.
What features does your company offer? We combine the ability to resell UNIX and Windows 2000 dedicated and shared servers.Dedicated T3, dialup, pre-bundled e-commerce packages, merchant accounts, and Web design services are available too.Our versatile reseller programs include:
·The Reseller/Private Label Partner agreement This full-service option allows anyone to create a comprehensive Web-hosting company without having the upfront expense of building out a tier-1 data center.
·i-Agent Program Perfect for aggressive salespeople or individuals who want sell other IT services and want to add Web hosting to their portfolio of offerings.
·Affiliate Program We established this program to show appreciation to our existing customers.They can make money without lifting a finger.
Tell me how you look to acquire new resellers? Word of mouth is powerful, and once a customer experiences our superior services and support, it doesn’t take long for them to refer others our way.We make it a priority to see these referrals are rewarded.Each referral is a tremendous complement to C I Host and a reflection of our hard work.
We gage a client’s satisfaction through customer surveys, conducted daily.
What advice do you have for a reseller that wants to get started? Consider all the different options – be aware of your needs and get the program best suited for you.Know if sales support is provided, how billing is handled, the amount of time it takes to launch a site, etc.All these are key.And, of course, costs.
What should resellers be aware of and look for when “shopping around”? Check out the bandwidth and disk space.If you are interested in upgrading, see that it’s available in your package.Also, check the functionality of technical support and verify that the provider remains completely anonymous.
How would you describe your relationship with your current resellers? A tremendous asset for both.Pairing our services with a reseller’s “connections” benefits both parties financially.
How is the relationship beneficial to your company and the reseller? One word – profitable.There is no limit on how much the right reseller-provider relationship can increase a reseller’s revenue.
Notice any trends or differences in the business relationship among resellers and providers? They’re only getting stronger.There's no denying that reseller agreements are a great way to expand sales reach and market penetration without investing in a large, direct sales force.This fact is becoming more prevalent with a flustering economy.I believe the reseller industry in general will continue to flourish.
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